Talk:FAQ/@comment-213.143.48.5-20130110114330/@comment-4995735-20130116041809

make sure you are entering their friend name and not the island name or the friend code. Those are the most common mistakes. Click the "Add Friends" button and the bottom of the friend tab and type in the person's friend name. If that doesn't work, try changing your island name and then try it again.

~radmand2