Talk:Ice Castle/@comment-24.2.235.200-20130110014529/@comment-4995735-20130110072140

Yeah, they immediately close the ticket without action. That's when I go to the link for the ticket in the email and open up a followup to it. It forces them to deal with it again. I usually tell them that the first ticket is not resolved and I am not happy with the support. They will send another email asking you to choose good or bad support for your ticket. I know what I would choose!

They don't know the games or they are clueless what they are talking about, for certain!

~radmand2