Thread:CMONYALL/@comment-216.212.152.82-20121022202323

Thank you for contacting Game Insight Support Team!

My name is Max and I am glad to help you.

Please, try to do the following:

- clear the memory on your device (not SD-card); - clear the cache (Applications -> Manage Applications -> "Paradise Island" -> Clear cache); - delete Google Play updates. Go to "Settings" -> "Applications" -> "Manage Applications" -> "All" -> search the list for "Google Play Store" app and tap it. After that press "Uninstall Updates". You can also use "Eris Market Fix" application to do it. - reboot the game; - reboot the device; - stop other processes running.

In case the problem remains, please let me know. Thank you.

Sincerely,

Max Wing Your Game Insight Support Team

'''Seems to me that this fix will wipe out more than I need fixed? '''

'''Cmonyall, you seem to be the guy to go to with the PI issues, What do you think of the support recommendations? Please post under bridge comments, if you think this may work for the rest of us still having game issues since starting the bridge repair, please post on bridge page''' 