Talk:Versions/@comment-16730573-20130828171550

For all of you who have lost islands from phone problems or getting a new one I have a solution for you. Last week my SD card deleted all of my aps including paradise island which I had been playing for well over a year. I messaged support and started a new game thinking all was lost. A few days later they get back to me asking for my old island name and username in addition to my current one. A day later they sent me a restore request and I was able to load my island. I asked in a follow up email if this method would work if I got a new phone to which support replied "If it's on Android, then yes (it'll work)"