Talk:FAQ/@comment-24562191-20140226074628/@comment-3991817-20140226100512

If you know the support ID of your island you can ask the devs to replace a new island you start on your new phone with your old island. The support ID can only be found in the game itself by tapping on the progress bar at the top right of the screen. If you dont know your island's support ID I'm not sure if the devs can help you get your island back...