Talk:Keys/@comment-173.164.103.57-20121017162701

I guess I do not understand how this works. I have unlocked the 2nd part of the island and built some buildings so that tourists will visit. Like always occasionally there will be a tourist with a bubble over his/her head. However, there is no difference than before. When I click on it it my options are to Agree or Disagree with the tourist's help request. I do not see any option to pay them any resources for the chance to get a key. What am I doing wrong here?