Talk:FAQ/@comment-24444619-20140120133305/@comment-3991817-20140120143510

How long has this problem been around? And do you know any reason that might have caused it? And are you sure it is a registration issue, and not because you have been banned for cheating?

If you haven't been banned you can reregister your game in the sociality menu but this might reset your friends list (reported below). You can also contact the developer and ask them if they know a solution. Be patient though, customer support is not always their best trait.