Talk:Chasing Quantum 2/@comment-108.52.123.220-20130615184230/@comment-5709722-20130617092418

Very occasional a few players don't get the event for quite unknown reasons. A possible explanation might be found within the disappearing gifts from friends procedure. A friends sends some gift. During the time the gift is taken from the inbox and placed to the island the game crashes. After a restart the gift has disappeared. For the game servers the gift has been delivered, while it failed to be stored in the local game profile. During the events the the game servers are very busy, it might be that occasionally the server flags the island as "event has been started", while your local island did not get the signal properly stored, for various reasons, mainly network connection timeouts or interruptions.

Sometimes there seems to be a delay time set between two subsequent events. So in case you've played Chasing Quantum 1 a bit later than it has been released, it may take a bit longer to get Chasing Quantum 2 started. If the event does not start after a few days, contact the support. They are able to resend the event start trigger, if they are willing to.