Talk:Upcoming buildings and features/@comment-24.147.28.176-20130312070400/@comment-4995735-20130313022632

Absolutely! You would think we were hacking their game and causing their problems with the way they respond and react. They obviously do not understand customer satisfaction and enjoyment will lead to more revenue, not less. We beta test the updates for them and they respond by locking down the files. We point out flaws and they ban us from the game for "cheating" which doesn't even produce any substantial gains. I don't get it.

I submitted a customer support request because my € purchase vanished from an app crash. I had actually made another purchase so I wouldn't miss the event awards. They accused me of spending the € from the original purchase and they didn't realize that I bought more and spent them. They not very smart at monitoring what is even happening in their own game world. Overall, not a very bright group of folks. Too bad they are making a killing off of silly little apps like this one. I guess we have nobody to blame but ourselves.

~radmand2