Thread:ParadiseLover/@comment-4707273-20130102180655/@comment-4707273-20130202214249

Ok, just got another reply asking me for my support ID and device type. Then a few hours later a message saying my support ticket has been closed and my problem solved.

I seem to be going round and round in circles. I just re-opened my support ticket again for the 3rd time. Will see how I go this time.