Talk:Wet Willy/@comment-24421251-20140124073841/@comment-24116288-20140127135037

The post about how eager they are to help you is a standard "invitation" they send. Or, to be precise, the bot does. So as long as you don't get a different message, you talk to the machine. Sorry :(... The support should be improved dramatically. It's not the matter of the platform. ZenDesk has nothing to do with it. For instance, DAZ3D shop uses ZenDesk as well, but I get the first message the second or third day - and I usually need only three messages to have the problem solved in a polite and kind manner, so it's the people who ought to change their behaviour, not the machine.