Talk:FAQ/@comment-24406988-20140110185154

Update on the game transfer to another device. There is now a simpler way to transfer the game from a device to another. I got a new tablet for Christmas,  and did not feel like fooling around with rooting both my old and new tablet, nor did I feel to start over game from scratch (being playing for 3 years almost to get where I am at right now!). So I contacted game support, and although it took some time (to their discharge, it was holiday period), they ended up by transferring my old game to the new tablet, through the saved game they have on their servers. They asked me to give them the infos on old and new support numbers, player names and island names, as well as google play orders numbers for the purchases I had made for the game. Then, I eventually got a popup window when I opened the game on thenew device, and I got to pick which saved game I wanted to upload to my new device. Tada! It worked at first try. Yeah! :)