Thread:CMONYALL/@comment-216.212.152.82-20121022202323/@comment-3991817-20121023090021

I'm not sure the procedure they tell you will do anything good to your game. It just clears anything that is in cache and then tells you to remove updates and reinstall the current game version. Well, it has nothing to do with the game version as far as I know, but of course you can always try. I don't see what clearing the cache will do however.

Again, my opinion is that the game itself has poor memory management, or has some hole in the island-part-loading process, which screws up the second part of the island. I think the devs certainly know it is their fault, seeing the number of people having the same issue, but just don't know how to fix it. As a temporary 'fix' they propose the procedure they emailed you.

Unfortunately there is no real fix at the moment, so I guess even this lovely wiki and its community can't help you.