Talk:Ice Giant/@comment-24116288-20140114200545/@comment-24421251-20140128125503

As you say, it may not trigger again the same event,So no option for experiment. Only positive thing is my two tickets are not yet closed :-) . I opened a new ticket yesterday for ice giant and no one replied to me, but they directly changed the ticket status to " request is currently being processed by our staff" . Both my tickets are in same status and not yet closed, so this is a bit positive news as of now. Till now I opened more than 40 tickets in 6 GI games altogether and they responded me well and solved all of my issues including one award which I got later in paradise island. But this time, they are not responding and taking so much time, so not sure , but hoping for the best. Thanks for the kind reply as always. I will update once they notify me. Thank you.