Talk:Versions/@comment-24116288-20140203224037/@comment-24116288-20140205114703

The support tried to give me a refund for Wet Willy and Ice Giant (awards not saving, a few chests not received, experience not adding up). The last time I was able to log in properly was the 22nd of January. Then I shut down the game. After a few minutes, I tried to open it and it displayed an error "Application crashed! The report was sent to the developers".

I logged into my account on GI support and - interestingly - a new message was awaiting me and advising to launch the game for they made the necessary changes. The time of the message sent by them CORRESPONDS EXACTLY with the time after I was unable to open the game. I updated from 2.5.10 to every version through 2.5.14 and now they showed me the door.